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Privacy Policy

Last Updated: September 28, 2024

Exocrowd, a crowdfunding and fundraising platform based in Manipur, is operated by Foxbeta Pvt. Ltd. We are committed to protecting your privacy and ensuring your data is handled with care. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our platform.

By using Exocrowd, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register on Exocrowd, contribute to a fundraiser, or create a campaign, we may ask for personal information, including but not limited to:

  1. Name
  2. Email address
  3. Phone number
  4. Address
  5. Payment information (handled securely via third-party services)

b. Non-Personal Information

We may collect non-personal information such as:

  • Browser type
  • IP address
  • Device information
  • Usage statistics

2. How We Use Your Information

We use the information collected to:

  • Facilitate user registration and account management.
  • Allow you to participate in fundraisers and contribute to campaigns.
  • Process transactions securely through payment gateways.
  • Provide customer support.
  • Improve our platform and user experience.
  • Send updates and notifications regarding fundraisers, contributions, and other relevant communications.

3. Sharing of Information

a. Third-Party Services

We work with trusted third-party service providers, including Razorpay and other payment gateways, to process payments. These third parties may have access to your personal data to the extent necessary for them to perform their functions. However, they are obligated not to disclose or use the information for any other purpose.

b. Legal Requirements

Exocrowd may disclose your personal information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations.
  • Protect and defend the rights or property of Foxbeta Pvt. Ltd.
  • Prevent or investigate possible wrongdoing.
  • Protect the personal safety of users of the platform or the public.

4. Payment Terms

a. Payment Processing

All payments made on Exocrowd are processed securely through Razorpay or other third-party payment service providers. By using Exocrowd, you agree to Razorpay's Terms of Service and Privacy Policy, as well as the terms of any other payment gateway we may partner with in the future.

b. Payment Methods

We accept contributions via debit/credit cards, UPI, bank transfers, and other supported payment methods. The platform does not store sensitive financial information like credit card numbers or bank details.

c. Refunds and Chargebacks

Refunds or chargebacks for contributions are handled on a case-by-case basis and may be subject to the terms of the payment provider (Razorpay or others). Fund contributors are encouraged to contact us if they encounter any payment issues.

5. Data Security

We take the security of your data seriously and implement industry-standard measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Exocrowd may use cookies and similar tracking technologies to enhance your experience. These cookies help us analyze site usage, store preferences, and ensure smooth functionality of the platform. You can modify your browser settings to refuse cookies, though this may limit your ability to use certain features on the site.

7. Third-Party Links

Exocrowd may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of these external sites. We encourage users to read the privacy policies of any third-party websites they visit.

8. Children's Privacy

Exocrowd does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. Your Data Rights

You have the right to:

  • Access and obtain a copy of your personal data.
  • Correct any inaccuracies in your data.
  • Request the deletion of your personal data, subject to legal obligations.
  • Withdraw consent to the processing of your personal data.

To exercise these rights, please contact us at [email protected].

10. Changes to This Privacy Policy

Foxbeta Pvt. Ltd. reserves the right to modify this Privacy Policy at any time. We will notify users of any significant changes by posting the updated policy on our website. Your continued use of Exocrowd after any changes indicates your acceptance of the new terms.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Foxbeta Pvt. Ltd.
Address: Keishampat Leimajam Leikai, Imphal West, Manipur - 795001, India
Email: [email protected]
Phone: +91 99533-66748